ZERO TOUCH - Safer - Faster Check-In For When we Re-open
In line with Government social distancing, we are introducing a new 'zero touch' process for golfers to check in. That's right, when we re-open you will no longer be required to fill in paper based forms at golf reception. Pull up your digital Membership Card on your mobile phone screen at golf reception and simply 'Show and Go'. We will log that you have checked in. NB don't worry if you have forgotten your phone - we can call up the membership card on our system.
New Zero Touch Digital Processes for PRGC
New Member Applications - will be online and include the creation of a digital Membership Card
Renewing Members Applications - will be online and we will renew your digital Membership Card (NB because we are starting the process with existing members without cards, we need to get these created ASAP)
Immediate Action:
We would like all existing members to create their digital Membership Card now please - simply click here.
Add your full name: Jack Nicklaus
Add a photo of yourself: Click the upload button and you can either take a selfie of yourself there and then or find a favourite in your files
Hit 'send' and you will be sent a new Membership Card by email
NB This Card Creation process is designed for new members so please ignore any reference to payment.
Next Steps:
When the Government re-opens golf courses, we will invite those out of contract to renew - no action required at the moment. Per the prior update - compensation for lost time due to the golf course closure will be deducted from your renewal fees where appropriate.
To see how the renewal form looks now - click here
Further updates on new processes will be sent over the next week or so, these will include:
- Booking Tee Times / Roll ups
- Process - from arrival at the club to leaving and going home (toilet facilities will be covered in this section)
- On and off course social distancing etiquette
Some of us don’t have smart phones.
Hi Chris,
This is a really good point and I think we have it covered. Whilst it is slightly slower, a member is able to say their name at reception and their card details can be retrieved from the computer. This means that if someone doesn’t have a smart phone or accidentally leaves their phone in the car, we can quickly and easily manage the situation. Best Gary
Hello
I am quite happy to register my details etc for the new digital card but we have a problem with Sylvia. She does not have smart phone. I can of course send the details via mine but she would not be able to sign in each Wednesday as I can’t release my phone for the time she will be at the course. Any ideas? Looking forward to a swift reopening of the course.
Regards Keith Mitchell
Hi keith,
no worries on this one. There are some without smart phones and some who may forget them in the car. All Sylvia will need to do is say her name at the reception area and we whoever is working can access her card from the computer. It is slightly slower than “show and go”, but if this is the exception that proves the rule than we should be pretty efficient. Hope that helps. Best Gary