Further to our note on the importance of using the Customer Service Book - we promised some examples of action taken against these comments...
We will provide further You Said - We Did examples through the year.
You Said: Please improve the steps on the 18th - they are getting to be unsafe
We Did: The Greenkeeping Team have made them safe - including a new railing
You Said: Please improve the bunkers and the bunker practising area
We Did: The Greenkeeping Team have renovated the bunker on the academy area enabling you a choice of two bunkers now - one materially more challenging than the other 🙂
Importantly the GK team have a bunker improvement programme and will be tackling a number of heavy use bunkers over the next few weeks and months
You Said: Please improve the steps on the 6th - they are getting to be unsafe
We Did: The Greenkeeping Team have renovated the stairs with new anti slip material
